Claims Reporting Directory

It is imperative that accidents be reported immediately to the insurance company (see insurance company contact information below).  Failure to report accidents quickly could have a negative effect on the insurance company’s ability to defend you and in some cases result in a denial of coverage.  We believe that direct communication between you and the insurance company is the most effective method of getting claims handled quickly and efficiently.

National Risk Management Services personnel are available at all times if you have any problems with claims reporting or handling.  On this page you will find a number of items to assist you in reporting claims directly to your insurance carrier quickly and accurately and monitoring claims progress after the claim has been reported.

Claims– Additional Information

Accident Reporting

  •  The service team page of your sold quote will have instructions and phone numbers for reporting claims directly to your insurance carrier.  The phone numbers will be broken down by coverage. See below for a list of insurance carrier contact numbers.
  • If you are still having problems during regular business hours call our office at 1-800-747-6247.
  • After business hours or in case of an emergency you can reach our internal claims personnel.
    • Pat Dull – 440-343-4437
    • Steve Libertore – 330-316-9272

Claims Reporting – Insurance Company Claims Contact information

Acuity 800-242-7666
AIG / Chartis 866-260-0104
Allianz Regular Reporting     800-558-1606
After Hours                888-347-3428
Arch Insurance 877-688-2724
Canal Insurance 800-868-7538
Great American 800-297-1971
Great West 800-228-8040
Hartford 800-327-3636
Lancer 800-432-6608
Maxum 800-598-6324
Milwaukee Casualty 866-272-9267
National Casualty 800-423-7675
National Liability 800-356-5750
National Interstate 800-929-0870
Northland 800-328-5972
Occidental 800-525-7486
Progressive 800-274-4499
Sentry 800-558-9257
Scottsdale 800-423-7675
TIS / Hudson 800-542-2441
Travelers 800-238-6225
Westchester Fire 800-238-6225
Zurich 800-987-3373


Accident Scene Management Presentation
Accident Report Form